Excellent buffet breakfast, close to thermal pools and shopping centers. Beautiful location in a peaceful park with palm trees. Clean, spacious rooms and free access to well-equipped Health and Spa Center. Helpful staff and thermal indoor pools.

Staff was very courteous

Rich buffet. Friendly staff. Very clean rooms. Quiet location. Very clean rooms

The thermal hotel surpassed my expectations in every way. I was blown away by the extensive spa options even in the winter, providing the perfect opportunity for relaxation and health improvement. The Aqua city was a haven for families with children, and I would recommend providing warnings in English about pool rules and time restrictions. The cleanliness of the hotel was impeccable, and the breakfast offered a wide variety of options, including the delightful cellular honey. The spacious and beautifully maintained green territory added to the overall charm of the hotel. Its prime location close to shopping malls, food shops, teleferik, and restaurants made it incredibly convenient. my stay was jaw-droppingly amazing, with spacious and clean rooms, spectacular gardens, and access to pools and an aqua park that were simply mind-blowing. The level of service provided far exceeded the very reasonable price, and I would highly recommend this gem of a hotel in the heart of Balcova.

Very good and inexpensive cuisine. Bathing facilities highly recommended.

Unexpected construction work. Fitness center was closed.

The breakfast was very extensive and there was something for everyone. Very large selection! The rooms are a bit outdated and remind more of a nursing home. Nevertheless, the rooms were clean. But you could be moderated, because everything is very outdated.

The room could be a little nicer

We absolutely enjoyed our stay at this hotel in a spacious and clean room. Hotel facilities including the Health and Spa Center and thermal indoor pools were remarkable. Additionally, it was conveniently located near a spa thermal center, bus station, and shops. The staff was very helpful, and the breakfast was tasty and diverse.

Couldn't stay longer, wished we had more time at this wonderful location.

Thermal baths were good

Hotel must be renovated

The value for money at this hotel was great, with clean and spacious rooms. The location in a beautiful park with lots of garden areas was perfect for both business and leisure. The staff at the reception were extremely friendly and helpful, which was a pleasant surprise.

The breakfast menu could use some improvement, with more variety and better quality options.

The hotel is in an accessible location, with easy access to public transportation and close to a popular spa thermal center. the rooms are well-maintained, with large bathrooms. Staff provide generally good service. Breakfast has a wide range of options and is of standard quality.

Some hotel facilities such as the water park and room service could use improvement.

Spacious, clean rooms. Beautiful green territory. Convenient location with nearby shopping and restaurants. Good variety in breakfast. Relaxing and refreshing SPA options. Spectacular gardens. Reasonably priced for excellent service provided.

Nothing, all great.

Enjoyed the Easter holidays in a hotel with lovely thermal pools and spa treatments available. the rooms had a decent size and the bathroom was spacious. the hotel was located in a safe, middle-class neighborhood, with modern shopping malls, bars and restaurants within walking distance.

The restaurant's food was repetitive, lacking in different options and didn't showcase local foods. the cleanliness of the room and bathroom could have been more thorough.

The thermal facilities were nice and had a few different pools and water-massage jets. The outdoor heated pool had a stunning view of the mountains. The hotel is also close to shopping malls and restaurants.

The atmosphere was too calm, and it was difficult to relax as it seemed more like a hospital than a hotel. The rooms were not up to par, with broken facilities and dirty dishes left in the room.

We loved the daily buffet breakfast, especially the honeycombs which were a great start to our day. The room and bathroom were spacious and clean, with daily housekeeping. We also appreciated the complimentary water, and the fact that there were seven thermal pools available for free. The staff was extremely helpful and the room service was quick and reliable.

We felt very much at home during our stay and had no reason to complain.

I had a fantastic stay at a wellness center in Izmir. The hotel had a beautiful big garden and plenty of facilities. The thermal baths were amazing, and the natural spring waters were so refreshing. The price was reasonable, and the staff were very helpful. I highly recommend this hotel for a relaxing and rejuvenating experience.